ACROSS
2. The … address contains the following addressee information.
3. In the letter of employee announcement, this part gives relevant details about the person.
5. This indicates that you have included additional paperwork in your correspondence.
7. Flush left style
9. Letter … a service is used to ask for help.
10. A company’s image is built up and promoted in its correspondence by using … statements about the company.

DOWN
1. The examples of … relation letter are letters about change in company address, product promotion, and product recall.
4. The … close is the phrase you use after you end the body of the letter and before you sign your name.
6. An … letter is a letter that corrects a mistake.
8. Part used to thank the reader in some letters. read more

ACROSS
2. In most of the letter, this part tells why you are writing.
4. Letter expressing thanks, letter expressing congratulations, and letter expressing condolences are examples of … business letter.
7. When a letter is written at the left margin, except for the date, complimentary close, and signature.
9. This is usually sent together with a CV to apply for a job.
10. “Go to http://www.electronix.com/product/promotion.htm for more information or call us at 1-888-555-5353.” is an example of … in a letter of product promotion.

DOWN
1. A character of a memo
3. cc stands for ….
5. The phrase, including the addressee’s name, that is used at the beginning of a letter.
6. In the opening of a cover letter, tell the reader two things: what job you are applying for and the … of your information.
8. … has all of the company’s information, including address, phone number, fax number, company Web site and personal e-mail address. read more