a. Writing a cover letter/application letter.

Examples of Cover Letter

Return Address: this is your personal letterhead. Put your contact information here.	Sephia Amaranggita Jl. Kebangsaan No 15, Telukan, Grogol, Sukoharjo. 56543 Tel: (0271) 782189 Fax: (0271) 782189 E-mail: sephiaamaranggita@yahoo.com
Date	August 1, 2021
Inside Address: write a cover letter to a specific person, if possible.	Lintang Subiyantoro Human Resource Specialist PT Natta Karya Indonesia. The Plaza Office Tower, Jl. MH Thamrin, Jakarta Pusat.
Salutation Use a colon after the name	Dear Mr. Subiyantoro:
Opening Tell (1) that you are applying for a job and (2) the source of your information.	I read about a job opening for an administrative assistant on the Netlives Web site. I am a recent graduate of EMP Secretarial School, and I was in the top of my class. I am looking for a challenging work environment like that at NetLives.
Focus Tell why you are suited for the job.	I will call you next Monday to discuss my enclosed resume.
Action Tell what you plan to do	I look forward to meeting with you soon.
Closing Be positive	Sincerely yours,
Complimentary Close	Sephia Amaranggita
Signature
Typed name	Sephia Amaranggita
Enclosure Add this if you are sending something with the letter	Enclosure

b. Replying to a job applicant.

Example: Acknowledging Receipt of an Application

From: Shinta Mulia <shintamulia@nettv.com> To: Harry Purnomo harrypurnomo@gmail.com Subject: NetTV Administrative Assistant Position Date: Mon, Jul 26, 20__ 09:15:20	Heading
We received your application for the position of administrative assistant on July 23.	Opening
At this time, we are reviewing the resumes. We will contact all applicants that we would like to interview by July 30.	Action
We appreciate your interest in NetTV.	Closing

Example: Requesting an Interview

From: Shinta Mulia <shintamulia@nettv.com> To: Harry Purnomo harrypurnomo@gmail.com Subject: NetTV Administrative Assistant Position Date: Tue, Jul 27, 20__ 11:22:27	Heading
After reviewing your resume, we are pleased to invite you for an interview for the position of administrative assistant.	Opening
Your interview is scheduled on Friday, July 30, at 09:00 A.M. Please come to the Human Resource Department of our main office. If that is not convenient, please contact me immediately to reschedule.	Action
We look forward to meeting you at NetTV.	Closing

Example: Rejecting an Applicant

From: Shinta Mulia <shintamulia@nettv.com> To: Lukas Pratama <lukaspratama@gmail.com> Subject: NetTV Administrative Assistant Position Date: Tue, Jul 27, 20__ 11:30:09	Heading
Thank you for sending us your resume for the position of administrative assistant.	Opening
Unfortunately, your qualification do not match our needs at this time. We will keep your resume on file. If a position that matches your qualifications becomes available in the future, we will contact you.	Action
We wish you every success in your career.	Closing

c. Writing customer relation letter, such as letter about change in company address, product promotion, and product recall.

Letter about Change in Company (Address)

Date:       Jan 05, 2020 09:14:30 To:          k.gunadi@WiretexOne.com From:     maria_husada@electronix.com Subject: Change of address
As of March 1, we are moving our Malaysian office.	Opening
All accounts previously handled through Kuala Lumpur will now be managed through our new office in Singapore. Please note the new address:   Electronix International South Bridge Road #08-03 Isle Plaza Singapore 058716 Tel: (65) 337 29 33 Fax: (65) 337 29 35 www.electronix.com	Focus
Your new account manager, Siling Wu, will contact you shortly to introduce herself and to answer any questions you might have.   We look forward to working with you from our new office.   Sincerely yours, MB Division Manager, Asia and Europe	Action
We look forward to working with you from our new office.   Sincerely yours, MB Division Manager, Asia and Europe	Closing

Letter on Product Promotion

Date:      Jan 03, 2020 10:34:15 To:         k.gunadi@WiretexOne.com From:     maria_husada@electronix.com Subject: New Year’s Promotion
Our annual NewYear’s Promotion begins today!	Opening
Take an additional 15% off all orders placed on ourWeb site this month. The sale includes our new phones as well as our existing line of telecommunication products.	Focus
Go to http://www.electronix.com/product/promotion.htm for more information or call us at 1-888-555-5353.	Action
As a Gold Card customer, you are important to us, and we want to reward you for your loyalty. Remember that Electronix gives an unconditional guarantee on all products. But don’t wait-this special offer ends January 31.	Closing

Letter on Product Recall

d. Writing employee relation letter, such as letter of reference, employee announcement, and letter of introduction.

Example of Letter of Reference

Example of Letter of Employee Announcement (New Employee)

Example of Letter of Introduction

e. Writing personal business letter, such as letter expressing thanks, letter expressing congratulations, and letter expressing condolences.

Example of Letter of Expressing Thanks

Example of Letter of Expressing Congratulations

Example of Letter of Expressing Condolences

f. Requesting a service.

The examples of the letter requesting a service are as follows.

g. Confirming a service.

Examples of letter confirming a service:

h. Writing claim/complaint letter.

Examples of claim letter:
Example 1

Example 2 (from one department to the other department in the same company)

i. Writing adjustment letter.

Examples of adjustment letter

Example 2

j. Requesting information.

Example of email requesting information.

k. Providing information.

Example of email providing information

l. Ordering supplies.

m. Confirming an order.

n. Memo.

Paper Note Memo Format
This is the typical “From the desk of . . . ” paper memo, and despite the onslaught of computer-generated correspondence in today’s workforce, it is still widely used. This handwritten memo style is quick, personal, and effective. It serves a dual purpose: It shows your reader that you care enough to send a personal note, and it also spares both you and your reader from having to spend one more moment reading yet another e-mail. Here is a sample:

A note memo should be only a few sentences long at the most, and is also used only for very informal correspondence. You wouldn’t want to handwrite an entire report for a client, for example, just to make it seem more personal. Use your computer for that.

Standard Memo Format

The standard memo format has been around for a long time, and it is still in full use. And now, with the development of computer software programs, a variety of memo templates have been made available for today’s workforce. So, unless your company is very particu- lar about the memo style you use, you can safely choose from any of the templates in your word processing program.

In a standard memo format, you can organize the body of your memo in whatever way gets your message across clearly and simply. Typical formatting tools include bullets, numbers, subheadings, or just plain text. Whatever memo format you use, be sure to include the date, a to and a from, names of all people receiving a copy, and the subject for easy reference. The following is standard memo format:

One major difference between standard paper memos and e-mail memos is length: Paper memos can be longer, while e-mail memos should be kept as short as possible to make it easier on the eyes of the reader.

Memo Reports

Although the word report usually connotes a lengthy, detailed document, the fact is that a report can come in all shapes and sizes. It can be big or small, short or long, and it can be written in a variety of formats: Letter, memo, transmittal, company fill-in forms, credit, or progress are a few examples.
Bigger, more formal reports generally include an executive summary, a statement of pur- pose, relevant data, formulae, tables, graphs, charts, procedures, conclusions, recommen- dations, and subsequent steps—anything and everything that will help your case. Reports of this magnitude should not be sent casually as an attachment in a random e-mail. Reserve these for a planned meeting, for example, where everyone can sit face-to-face and examine the details together.
The smaller, everyday memo reports that are used in a million ways every day can include some of the same elements as their larger counterparts, such as tables, charts, graphs, and so on. But, unless that kind of supporting evidence can be contained in about a two-page memo, it should either be sent as an attachment or as a Web page reference.

Sample Memo Report

TO: Claudia Syahraza FROM: Luis Atmaja DATE: April 30, 2022 SUBJECT: RE: Proposal submission Dear Claudia, On behalf of Star Communications, I am pleased to submit this proposal. We have given much consideration to what information is required to advise Paster Industries as to how it can better retain employees. The recommendations issued in our final report and the consulting services offered in Part III of our proposal will guide Paster in the creation of compelling new employee outreach programs and loyalty strategies. As you will see from our history of work with hundreds of companies, our organization is not new to the field of employee relations. In addition, we have had significant experience working with government agencies and public institutions, as well as organizations that require the utmost sensitivity to this matter. Our track record speaks for itself. But, more importantly, our extensive background enables us to build on our past experiences, on tried and proven analy- sis techniques, and on our unique ability to apply what we know about various programs and strategies to the needs and priorities of Paster Industries. Let me assure you that if Star Communications is chosen to conduct this project for Paster Industries, I will personally commit my own time and effort to the design, execution, and reporting of this important project.

o. Writing reminder/collection letter.

p. Replying to reminder/collection letter.

Examples of letter replying to reminder letter and collection letter :